Superior Office Coffee with Bean-to-Cup Perfection.
What Our Clients Say
Commercial Coffee Machine Customers & Reviews
A Few of the Organizations We Are Proud to Serve
We take deep pride in delivering exceptional coffee programs and supportive, reliable service. Don't just take our word for it—explore real experiences from the businesses, healthcare centers, and offices we support across New York, Connecticut, and New Jersey.
The names below are only a small sampling of the businesses and organizations that have chosen Empire City Coffee Services
Proudly serving hundreds of premier workplaces across the East Coast and beyond.
Our customers represent an extraordinary range of industries, workplace environments, and service needs.
Our satisfied customers have included 20th Century Fox, Acura, Audi, Chevrolet, Courtyard by Marriott, DoubleTree, Douglas Elliman Real Estate, Fairfield Residential, First Team Real Estate, Fluor, Ford, Greystar, Honda, The Honest Company, Hyundai, the LA Clippers, Lucasfilm, Lululemon, MemorialCare, OluKai, Porsche, Servite High School, Sony Studios, Subaru, Toyota, Trader Joe's Corporate Headquarters, Volkswagen, and many more.
Every workplace is different. Some need a dependable coffee station for a close-knit office team. Others need a high-capacity beverage program that can keep employees, customers, residents, students, or visitors refreshed throughout the day.
Empire City Coffee Services takes the time to understand those differences. We recommend equipment, coffee, beverages, supplies, and service arrangements based on the way each customer actually works—not a one-size-fits-all package.
That thoughtful, service-first approach has helped us earn the confidence of businesses throughout New York, Connecticut, and New Jersey.
Customer Experience
Stories of Happy Workplaces
Service Worth Appreciating
“I want you and your staff to know how much we appreciate your equipment and the exceptional service you provide. Our team feels valued every morning.”
Managing Director
BIG Interactive, Public RelationsEquipment That Delivers
“I have been in the restaurant and catering business for over 30 years and have never been so happy with a piece of equipment as I am with my Empire City Coffee Services coffee machine. Our clients rave about the lattes!”
Owner & Event Director
Melrose Catering ServicesA Better Customer Experience
“We tried the 2-day demo and never looked back. The drinks are consistently delicious, and staff morale improved overnight. It's now the heart of our waiting area.”
General Manager
Regional Ford Dealership GroupSeamless From the Beginning
“Our faculty and students notice the difference immediately. The machine is incredibly clean, easy to use, and our service rep has been absolute gold.”
Director of Campus Services
Brooks CollegeA Strong Recommendation
“I would highly recommend your service to any business that deals with customers face-to-face or in an office setting where associates drink coffee.”
Branch Manager
Citi Bank OfficeA Difference Employees Notice
“The machine has been an excellent perk for our medical staff who work long shifts. Exceptional coffee options right inside the breakroom make all the difference.”
Facilities Coordinator
Kaiser Permanente Medical CenterMaking the Workday Better Without Making Your Job Harder
Office managers, business owners, HR professionals, facilities teams, and property managers already have full schedules. A workplace coffee program should not create another complicated system to oversee.
Our goal is to make the process comfortable from the beginning. We help you evaluate your needs, compare suitable equipment, select beverages, plan the installation, and understand how the program will be supported.
Once your service is in place, employees and visitors receive a better beverage experience while your management team gains a dependable resource for coffee, equipment, and breakroom essentials.
We work hard to make your job easier, support your team, and deliver an office coffee experience you can feel confident providing.
Workplaces We Serve
Office Coffee Solutions for Many Types of Organizations
Great coffee belongs anywhere people gather, collaborate, wait, meet, learn, or work. We tailor each program to the setting, available space, expected beverage volume, and preferences of the people being served.
Corporate & Professional Offices
Business offices, financial firms, brokerages, creative agencies, public relations firms, management companies, and professional service organizations.
Create an everyday workplace perk that helps employees feel appreciated, makes meetings more welcoming, and gives teams a comfortable place to recharge.
Automotive Dealerships & Customer Waiting Areas
Automobile dealerships, service departments, repair facilities, car washes, showrooms, and businesses that want to make customer waiting areas more comfortable.
Offer customers a quality beverage while they meet with a sales representative, wait for service, or spend time in the customer lounge.
Healthcare & Wellness Facilities
Hospitals, medical offices, surgery centers, healthcare facilities, fitness centers, salons, spas, and employee wellness environments.
Provide dependable, easy-to-use coffee and beverage options for administrative offices, employee areas, waiting rooms, and professional workspaces.
Property Management
Support leasing offices, corporate teams, residential communities, and hospitality areas with an organized beverage program that is simple to maintain.
Food Service & Large Venues
Caterers, restaurants, cafés, bakeries, cafeterias, event facilities, convention centers, arenas, entertainment venues, and production environments.
Hotels, Hospitality & Guest Services
Hotels, resorts, convention facilities, lounges, residential communities, leasing offices, senior-living environments, and other guest-focused properties.
Help guests, employees, and meeting attendees feel welcome with consistent, convenient beverage choices throughout the day.
Schools, Colleges & Community
Schools, colleges, universities, cafeterias, community organizations, places of worship, social-service organizations, and private clubs.
Give faculty, administrators, staff, and visitors access to fresh coffee and hot beverages without adding unnecessary work for the facilities team.
Creative and Entertainment Companies
Keep fast-moving teams energized with a flexible coffee program designed for production offices, studios, agencies, and collaborative workspaces.
Retail and Customer-Facing Businesses
Add a thoughtful hospitality touch for customers while giving employees a convenient and enjoyable breakroom amenity.
Why Customers Choose Empire City Coffee Services
More Than a Coffee Machine
A successful office coffee program depends on more than equipment alone. It requires the right products, dependable support, thoughtful planning, and a service partner who pays attention after installation day.
Solutions Built Around Your Workplace
We consider your number of employees, anticipated drink volume, available counter space, beverage preferences, customer traffic, and service expectations before recommending a solution.
Commercial-Grade Equipment
Our equipment options are selected for workplace convenience, consistency, ease of use, and the ability to serve quality beverages throughout the business day.
Coffee People Look Forward To
Fresh coffee, espresso-style drinks, flavored beverages, tea, chai, and hot chocolate can turn an ordinary break into a small but meaningful part of the workday.
Dependable Delivery and Restocking
We help customers keep essential products on hand, reducing last-minute supply runs and giving office managers one less recurring task to manage.
Responsive Service and Support
When questions or equipment needs arise, customers deserve knowledgeable, helpful support from a company that understands their program.
A Long-Term Service Relationship
We work to earn continued trust through reliable communication, consistent service, and solutions that can adapt as a customer’s workplace changes.
Designed to Fit
From Smaller Offices to High-Volume Workplaces
You do not need to be a nationally recognized company to receive thoughtful, professional service. Empire City Coffee Services works with businesses of many sizes, including local offices, growing companies, professional practices, dealerships, educational organizations, residential communities, and multi-location operations.
What matters is finding a program that fits your workplace.
Depending on your needs, services may include:
- Bean-to-cup and super-automatic commercial coffee machines
- Traditional commercial coffee brewing equipment
- Fresh-roasted coffee and espresso selections
- Tea, chai, matcha, hot chocolate, creamers, and sweeteners
- Filtered water and bottleless water systems
- Healthy snacks and traditional workplace favorites
- Cups, lids, napkins, utensils, and paper products
- Common breakroom essentials
- Scheduled product delivery and inventory support
- Equipment maintenance, assistance, and ongoing customer service
Try It in Your Workplace
Let Your Team Experience the Difference
Choosing a coffee solution is easier when your employees can experience it firsthand. Our free two-day demonstration gives qualifying workplaces an opportunity to sample the beverages, use the equipment, and see how the program fits into the normal workday.
It is a practical, low-pressure way to gather employee feedback and make a more informed decision.
Frequently Asked Questions
Questions About Our Customers and Services
Are these reviews from real Empire City Coffee Services customers?
Yes. The testimonials and recommendation letters featured on this page were provided by businesses and organizations that have used Empire City Coffee Services equipment or services. Some older letters have been preserved as scanned images from the original correspondence.
Can you provide references for a business similar to ours?
We may be able to provide additional information about our experience with workplaces similar to yours while respecting our customers’ privacy. Tell us about your industry, office size, location, and beverage needs when you contact us.
What types of businesses use Empire City Coffee Service?
We serve many types of organizations, including corporate offices, automotive dealerships, property management companies, healthcare facilities, hotels, schools, professional firms, creative studios, retail businesses, warehouses, and customer waiting areas.
What size companies do you work with?
We work with workplaces of all different sizes. The best solution depends on factors such as the number of employees, daily beverage use, available space, customer traffic, and the products your team would enjoy.
Can you help us select the right coffee machine?
Yes. We can help compare appropriate equipment based on your workplace size, anticipated use, available space, preferred beverages, and service requirements.
Do you provide products in addition to coffee equipment?
Yes. Available programs may include coffee, tea, hot beverages, filtered water, snacks, cups, creamers, sweeteners, paper products, and other everyday breakroom essentials.
What happens after the equipment is installed?
We remain available to help with product delivery, equipment support, maintenance needs, questions, and adjustments to your program as your workplace evolves.
Join Our Growing Customer Community
Let’s Create a Better Coffee Experience for Your Workplace
Whether you are replacing an outdated coffee setup, opening a new office, improving an employee breakroom, or adding a more welcoming amenity for customers, Empire City Coffee Services can help you explore the possibilities.
Tell us about your workplace, the people you serve, and what you would like your coffee program to accomplish. We will help you identify a solution that feels practical, professional, and easy to manage.
Ready to Transform Your Coffee Breaks?
Give your team the perk they deserve. Spaces for our free physical demos are limited by local machine availability—book your slot today!